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Terms and Conditions
* To avoid C.O.D. charges, we invite you to apply for a credit account or pay with a credit card.
* First time orders:
1) All C.O.D. over $100.00 must go Money Order or Cashiers Check only.
2) All Credit Card orders must ship to billing address.
* When placing your order, please use product codes.
* All goods are shipped F.O.B. origin.
* A handling fee of $3.00 will be added for all orders under $40.00.
* Truck Deliveries: Please call to arrange special shipments (indoor, front-door, residential, etc.)
* Prices and specifications may change without prior notice.
* Freight charges are non-refundable.
* A fee of $20.00 will be charged for bounced checks.
* In most cases Kosmet ships orders within one day of receiving them, however, depending on the size and weight of items, some orders can take up to one week to ship. If you require immediate service please call 800.487.3590.
Returns
* All returns are subject to a 20% re-stocking fee.
* Returns must be pre-approved, returned within 30 days in the original box and in sellable condition.
* Shipping charges are additional and non-refundable.
* Save all packaging for returns and repairs.
* Damages must be reported at the time of delivery. Loaners are available and free of charge during the warranty period.
1) All freight charges are at the customer's expense.
2) A refundable deposit is required.
* For repairs
1) Please call to obtain a return authorization number before shipping.
2) Remember to include a check for $75.00 with the equipment as a deposit towards the cost of repairs.
- Payment, Pricing & Promotions
We accept all 4 major credit cards: Discover, American Express, Visa & Mastercard - Viewing Orders
By simply logging into your account and clicking the "My Account" Link at the top of the page you will have access to previous orders, current orders as well as being able to click a button to duplicate a previous order. - Updating Account Information
Log into your account and click the "My Account" Link at the top of he page, from here you will be able to make any adjustements you like whether it be to your e-mail address, billing information or newsletter opt-in info.
