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Shipping & Returns

Terms and Conditions

  • Orders placed by 12:00 P.M. Pacific Standard Time will ship the same day.

  • To avoid C.O.D. charges, we invite you to apply for a credit account or pay with a credit card.

  • First time orders:

    1. All C.O.D. over $100.00 must go Money Order or Cashiers Check only.

    2. All Credit Card orders must ship to billing address.
  • When placing your order, please use product codes.

  • All goods are shipped F.O.B. origin.

  • A handling fee of $3.00 will be added for all orders under $40.00.

  • Truck Deliveries: Please call to arrange special shipments (indoor, front-door, residential, etc.)

  • Prices and specifications may change without prior notice.

  • Freight charges are non-refundable.

  • A fee of $20.00 will be charged for bounced checks.


Returns

  • All returns are subject to a 20% re-stocking fee.

  • Returns must be pre-approved, returned within 30 days in the original box and in sellable condition.

  • Shipping charges are additional and non-refundable.

  • Save all packaging for returns and repairs.

  • Damages must be reported at the time of delivery.

  • Loaners are available and free of charge during the warranty period.
    1. All freight charges are at the customer’s expense.

    2. A refundable deposit is required.
  • For repairs, please call to obtain a return authorization number before shipping and also remember to include a check for $75.00 with the equipment as a deposit towards the cost of repairs.




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Kosmet Accepts
We accept all major credit cards
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